Personal information may include your name, email and home address, phone numbers, social security number and other information that identifies you personally are handled according to privacy regulations.
Your Personal Information
The information we learn from customers helps us to personalize and continually improve our customer service, while developing ways to improve your shopping experience at LIVEBODYCOACH.com. Following is some of the information we gather about our users.
Information You Provide Us:
When you complete a Customer Profile Form on line or communicate with us via e-mail, letter, fax or phone, we receive and store the information you've provided. This information is basic, including: name, address, phone, fax and cell phone numbers, e-mail address and business information (if applicable). We use this information that you provide for such purposes as responding to your requests, communicating with you and customizing future shopping for you.
Third Party Vendors:
LIVEBODYCOACH.COM maintains your personal information in "system records". A system record is a file, database or program from which personal information is retrieved by name or other personal identifier.
We will use your information to process requests for services or information. Providing the information is generally voluntary, but if it is not provided, we may not be able to facilitate your application or registration. When information is required to process requests, you will be advised of required fields in LIVEBODYCOACH.COM online forms.
Information Collected and Stored Automatically
We automatically collect certain information about your visit to the LIVEBODYCOACH.COM Web site. We limit data collected to meet specific business needs and to protect your privacy. We may know what path(s) you took on our Web site, but we don't know who you are. We do not use this to identify you personally without your express consent and an authorized purpose.
We automatically collect and store the following information about your visit to the LIVEBODYCOACH.COM site:
We use the general login information to help us make our Web site more useful to visitors. We use it to learn about how locations on our site are being used, what information is of most and least interest, and how we can enhance ease of use by ensuring our site can interface with the types of technology our visitors use. We also use such statistics to tell us of any possible site performance problems. Except for oversight, or protection of the LIVEBODYCOACH.COM information technology infrastructure as authorized by law, no other attempts are made to identify you or your usage habits.
General logs are used for no other purposes then the purposes described above, and are scheduled for regular destruction.
What is a Cookie?
When you visit certain websites, our website will send a small piece of information called a "cookie" to your computer along with the Web page. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser. We can see what pages you click through, plus store items in your LIVE BODY COACH Shopping Cart between visits. The 'Help' portion of the toolbar on most browsers will instruct you on how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and/or how to disable cookies altogether.
There are two kinds of cookies:
We use session cookies in the following manner:
Log-on and log-off process - you do not have to log-on and register to browse our site. If you decide to register with our site to use one of our online services, session cookies help with the log-on and log-off process. The cookies enable us to recognize your log-on ID when you log on so that we do not create a duplicate registration record for you.
Transactions and site usability - we use Session cookies to improve how you navigate through our Web site and conduct transactions. Session cookies are used to maintain your online session as you browse over several pages, or to store and enter information on a Web page so that you do not have to reenter the same information, repetitively. Session cookies may also be used to collect referral statistics when you click on a link to or from a LIVEBODYCOACH.COM Web page.
"IP address tracking": An "IP address" is a number that is assigned to your computer when you are on the Internet. When you request pages from our Sites, our servers log your IP address.
Information Collected from Online Forms
Many of our programs have online forms. We will use the information you provide to respond to you or process a registration.
Please remember that automated responses are sent via email and may not be secure against interception across the internet. They may also remain as a permanent, retrievable record with your Internet Service Provider (ISP).
Information from Other Sources
We might receive information about you from other sources and add it to our account information. Examples may include, but not be limited to, updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services; search term and search result information from some searches conducted through the Web search features offered by certain organizations; search results and links, including paid listings (such as Sponsored Links); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers, and information from data providers.
Our website is directed to Adults 18 years and older who are looking to improve their health and body. Children and in particular children under the age of 13 should not be using our website. We do not collect personal information from Children under 13 years old.
In those instances where we secure your personal information LIVEBODYCOACH.COM uses industry standard encryption, including Secure Socket Layer (SSL). The connection icon area of your browser will change to "HTTPS" instead of "HTTP" when this security feature is invoked. Your browser may also display a lock symbol on the task bar at the bottom of your screen to indicate this secure transmission is in place. You should refer to the instructions for your particular Internet browser software to determine how to examine the security certificate from our Web site to verify the security of the connection.
For site security purposes and to ensure that LIVEBODYCOACH.COM Web sites remain available to all users, LIVEBODYCOACH.COM employs software programs to monitor network traffic in order to identify unauthorized attempts to upload or change information, or otherwise cause damage. Except for oversight or authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits other than those uses identified in this policy.
Unauthorized attempts or acts to either (1) access, upload, change, or delete information on this system, (2) modify this system, (3) deny access to this system, or (4) accrue resources for unauthorized use on this system, are strictly prohibited and may be considered violations subject to criminal, civil, or administrative penalties.
LIVEBODYCOACH.COM takes the security of all personally identifiable information we maintain very seriously. We implement various measures to protect the security and confidentiality of personally identifiable information. Such measures include access controls designed to limit access to personally identifiable information to the extent necessary to accomplish our mission. We also employ various security technologies to protect personally identifiable information stored in our systems. We test our security measures periodically to ensure that they remain operational.
All of our employees and partners are familiar with our security policy and practices. Your personal information is only accessible to a limited number of qualified people who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. Protect against unauthorized access to your password and to your computer by signing off when you finish using a computer.
While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable for any such occurrences.
As discussed above, you always have the choice not to provide information, even though it might be needed to make a purchase with LIVE BODY COACH. You can add or update certain information on your Personal LIVE BODY COACH pages at any time. If you do not want to receive e-mails or other mail from us, simply contact the LIVE BODY COACHES offices and you will be removed from our mailing list.
Trademarks and Service Marks
All Live Body Coach LLC logos, trademarks and service marks used on our websites, LIVEBODYCOACH.COM and HEALTHBODYCOACH.COM are trademarks, service marks or registered trademarks of Live Body Coach LLC in the U.S. and/or other countries. Other trademarks, service marks, graphics, and logos that appear on our website are the trademarks or service marks of their respective owners and are protected by US and international trademark laws and conventions. You are granted no right or license with respect to any of the aforesaid trademarks or service marks and any use of such trademarks or service marks is prohibited.
Contact LIVEBODYCOACH.COM Privacy Service
Conditions of Use, Notices, and Revisions
If you choose to visit LIVEBODYCOACH.com, your visit and any dispute over privacy is subject to this Notice and our Terms and Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the State of Arizona. If you have any concern about privacy at LIVEBODYCOACH.com, please contact us with a thorough description, and we will try to resolve it.